Using phone conferencing in your office can be very beneficial to your business. Phone conference service comes in quite handy when you need to get several people in on a call at the same time. It saves time and money for you and your customers. However, if the conference call is not executed in the proper manner it can get extremely frustrating as well as confusing very quickly.
Before you get any one on the phone line, inform everyone physically in the room of the rules of etiquette which you expect to be practiced during the coarse of the call.
Once everyone is on the line make introductions and let everyone know whom they are talking to and what part they are going to play in the call.
Make sure that all participants in the conference call have all of their cell phone turned off.
Avoid placing the call on Hold and never use the Call Waiting feature during a conference call. Mute the speakerphone if no one at your location is going to be answering any questions or otherwise verbally participating in the conference call.
If everyone involved in the conference call follows these simple rules of etiquette, your conference call should be a success.
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